Maintenance Connection

Maintenance Connection

4.5 / 5 236 reviews

Who Uses This Software?

- Manufacturing / Warehouse - Energy - Facility Management - Healthcare - Government - Recreation - City & State Government - Transportation - Metal/Mining

Average Ratings

236 reviews
  • 4.5 / 5
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service
  • 4.5 / 5
  • 4.5 / 5
    Value for Money

Product Details

  • Starting Price
  • Pricing Details
    3 user minimum * Plus implementation fee
  • Free Version
  • Deployment
    Installed - Mac
    Installed - Windows
    Mobile - Android Native
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • Maintenance Connection
  • Founded 1999

About This Software

Maintenance Connection provides a full-featured web-based maintenance management (or Web-Based CMMS) solution which includes Work Order Tracking, Preventive Maintenance, Predictive Maintenance, Asset Management, Built-in Procedure Libraries, Inventory Tracking, Purchasing, Scheduling, and Service Requests - all available by simply using a web browser. Our solutions are available either On Premise (installed on an Intranet) or Cloud Based (hosted on the Internet in our secure data center).

  • Asset Budgeting
  • Asset Lifecycle Management
  • Asset Management
  • Asset Tracking
  • Audit Trail
  • Barcoding / RFID
  • Billing & Invoicing
  • Bills of Material
  • CMMS
  • Calibration Management
  • Commercial Properties
  • Condition Monitoring
  • Contract Management
  • Customer Database
  • Depreciation Management
  • Dispatch Management
  • Disposal Management
  • Document Management
  • Energy Management
  • Equipment Management
  • Equipment Tracking
  • Facility Management
  • Facility Scheduling
  • Financial Management
  • IT Asset Management
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Job Costing
  • Job Management
  • Key & Lock Management
  • Logistics Management
  • MRP
  • Maintenance Management
  • Maintenance Scheduling
  • Maintenance Tracking
  • Manufacturing Execution
  • Mobile Access
  • Parts Management
  • Planning Calendar
  • Predictive Maintenance
  • Preventive Maintenance
  • Preventive Maintenance Scheduling
  • Product Configurator
  • Production Scheduling
  • Purchasing
  • Quality Management
  • Quote Management
  • Quotes / Estimates
  • Recurring Appointments
  • Reminders
  • Residential Properties
  • Room Scheduling
  • Routing
  • Safety Management
  • Scheduling
  • Schools
  • Service History Tracking
  • Software License Management
  • Space Planning
  • Task Management
  • Tax Management
  • Technician Management
  • To-Do List
  • Traceability
  • Vendor Management
  • Visitor Management
  • Warranty Management
  • Warranty Tracking
  • Work Order Management

Maintenance Connection Latest Reviews

Automatically translated. Show original review

Maintenance Connection used by local government

4 / 5
Ease of Use
5 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: The County of Santa Barbara has been using the software for approximately 5 years. We use it for all our work orders. The navigation is good. We use it for preventive maintenance.
The software can do a lot more than we need.
The reporting is just "OK". This is the area they can improve on.
A great feature is, we store all our building blue prints in the software and we are starting to put in service manuals. This way the maintenance staff can see the prints and the manuals when he gets a work order on his smart phone.
The initial installation of the software was the fastest I have ever seen┬┐ just a few hours for the webservers and sql server.
Putting the data in the software takes years and we will be inputting more data every year.
The navigation tree is great,,,, like windows explorer,,, easy to move around in the software, things are easy to find. Good software product.

Pros: Ease of navigations , ability to upload prints, manuals and pictures.

Cons: Reporting is not easy

Automatically translated. Show original review

limited usefulness with Ipads

3 / 5
Ease of Use
3 / 5
Features & Functionality
Value for Money

Comments: Our technicians use Ipads to access the program, and they are very limited in what they can see and do. When work orders are in a complete status, they are not easily accessible form the ipads, which limits the information the next shift has to see what has been done. The work orders only have a very small text line so it is awkward to type in and to see detailed notes or reports from the Ipads. Since the techs cannot access the information, the reports tend to be very brief and lack details that could help other techs if the same problem comes up again. The company wants to save money on the number of computer logins, so techs do not have regular access to see the work orders on a computer, and the program works differently between the Ipad and computer so they cannot use the computer efficiently when they do manage to get access through one. I have tech level access, but still receive automated reports which can be helpful to see what is going on; I do not see what flexibility there is with creating new reports or using the program to track specific techs or shifts.

Pros: It is helpful in tracking work that needs to be done. It makes assigning projects to specific technicians easy, and tracking how long it takes to complete projects.

Cons: Tablet program is awkward and very limited use when used on its own.