Service Centre

Service Centre

4 / 5 1 review

Who Uses This Software?

Field Service Operations

Average Ratings

1 review
  • 4 / 5
  • 4 / 5
    Ease of Use
  • 4 / 5
    Customer Service
  • 3 / 5
  • 4 / 5
    Value for Money

Product Details

  • Starting Price
  • Free Version
  • Deployment
    Installed - Mac
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • Tesseract
  • Founded 1985

About This Software

With over 350 installations worldwide, Tesseract Service Management Systems are controlling service operations in over 27 countries. Service Centre delivers customer asset management, call control management, parts inventory tracking, repair depot control and invoicing. Tesseract also provides Training and Consultancy to help you achieve the best possible operation results from your investment immediately.

  • Appointment Management
  • Asset Tracking
  • Billing & Invoicing
  • Call Center Management
  • Commercial Properties
  • Contract Management
  • Customer Database
  • Dispatch Management
  • Electronic Signature
  • Equipment Management
  • Equipment Tracking
  • Inventory Control
  • Job Costing
  • Job Management
  • Job Tracking
  • Maintenance Scheduling
  • Mobile Access
  • Quotes / Estimates
  • Residential Properties
  • Routing
  • Scheduling
  • Self Service Portal
  • Service History Tracking
  • Technician Management
  • Warranty Tracking
  • Work Order Management

Service Centre Latest Reviews

Automatically translated. Show original review

I have used tesseract for doing the OCR, it is a free tool and it is good to develop the application

4 / 5
Ease of Use
3 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: Tesseract is verygood tool for doing teh OCR, and it is available for windows as well as Linux versions.

Pros: In the beginning Tesseract only had support English. Now newer versions can support up to 40 languages.
Tesseract is a simple Command line utility which is very easy to use. To use it, simply run the command with input and output.

Cons: It stopped supporting the older versions. I have used 3.2 version for windows version for my project purpose, and earlier I was able to download supported languages around 10 while installing the software. Now those locations are changed and I was unable to download those languages.
It is better if they can support older versions too.
Tesseract can only read TIFF files. If you want to use a picture with a different formats like JPEG, PNG, PDF you need to convert these files and then process first.
It has to improve its performance by time wise.