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Who Uses This Software?

Businesses that advertise to generate calls. Law firms, realtors, auto shops, plumbers and any other service business that advertise on TV, direct mail, radio or online.

Average Ratings

  • Overall
  • Ease of Use
  • Customer Service
  • Features
  • Value for Money

Product Details

  • Starting Price
  • Free Version
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    In Person
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • TrackMyLeads
  • Founded 2013

About This Software

Track calls from TV, radio, direct mail, online ads and other sources. Know how many calls you get from each marketing source, when you need to follow up on new leads, and how many clients you get from each campaign. Track conversion rates by ad campaign, call centre staff. Listen to call recordings for training and quality assurance. Schedule appointments and set follow up reminders so you never miss another lead. Collaborate on client calls and spend more money on ads that bring you business.

  • Activity Tracking
  • Archiving
  • Blended Call Center
  • Call Logging
  • Call Recording
  • Call Routing
  • Call Scripting
  • Call Sharing
  • Campaign Management
  • Customer Engagement Center
  • Distributed Call Recording
  • Escalation Management
  • Event Triggered Recording
  • File Transfer
  • IVR / Voice Recognition
  • Inbound Call Center
  • Instant Retrieval
  • Knowledge Base
  • Lead Capture
  • Lead Distribution
  • Lead Nurturing
  • Lead Scoring
  • Lead Segmentation
  • Live Chat
  • Manual Dialer
  • On-Demand Recording
  • Outbound Call Center
  • Pipeline Management
  • Predictive Dialer
  • Premise-Based Call Center
  • Progressive Dialer
  • Prospecting Tools
  • Quality Management
  • Queue Manager
  • Recording Bookmarking
  • Scheduled Recording
  • Screen Activity Recording
  • Source Tracking
  • Video Call Recording
  • Virtual Call Center