5 / 5 3 reviews

Who Uses This Software?

Mid-sized utility companies providing any combination of electricity, water, gas or waste services for domestic and commercial customers.

Average Ratings

3 reviews
  • 5 / 5
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service
  • Features
  • Value for Money

Product Details

  • Starting Price
  • Free Version
  • Deployment
    Installed - Mac
  • Training
    In Person
  • Support
    24/7 (Live Rep)

Vendor Details

  • Jendev
  • Founded 1997

About This Software

Designed by the industry for the industry. Jenworks is a specialist utility billing solution based on Microsoft technology. Ideal for small / medium sized utilities requiring a flexible solution to reduce costs and minimize the complexity of system integrations. Broad suite of functionality including combined billing of electricity, water, gas and waste comes as standard.

  • ACH Payment Processing
  • Account Management
  • Billing & Invoicing
  • Cable
  • Collections Management
  • Customer Management
  • Electricity
  • Meter Management
  • Metered Billing
  • Move In / Move Out
  • Natural Gas
  • Non-Metered Billing
  • Online Payment Processing
  • Penalty / Cut-Off Processing
  • Rate Management
  • Service Call Management
  • Trash
  • Water
  • Work Order Management

Jenworks Latest Reviews

Automatically translated. Show original review

Billing for Business Customers

5 / 5
Ease of Use
5 / 5
Customer Support
Value for Money

Comments: At Yorkshire Water we use the system to service the billing and recovery needs of our key business customers. The product has enabled us to offer a tailored and flexible approach in the ways we apply our tariffs. It also provides us with all the options our customers want in terms of offering a consolidated invoices accross a number of sites and services, whetehr that be on paper or electronically.
Enhancements to the system are always handled in an efficient and professional manner
Overall, the product has met our requirements and exceeded our expectations in providing addtional functionality that was not initailly part of our requirements

Automatically translated. Show original review

Jenworks billing system

5 / 5
Ease of Use
5 / 5
Customer Support
Value for Money

Comments: Jersey Electricity are long standing users of the Jenworks billing software package, which continues to meet ours and our customers needs efficiently and effectively. The billing software and the service provided are both excellent and we have no issues. The billing solution is highly flexible, enabling us to address our ever changing needs as a utility and to accurately and efficiently bill our customers.