4.5 / 5 50 reviews

Who Uses This Software?

Fergus is a job management software designed for the trade industry by a trade industry owner. Ideally suited for small to medium-sized Plumbing, Electrical and HVAC contractor businesses.

Average Ratings

50 reviews
  • 4.5 / 5
  • 4.5 / 5
    Ease of Use
  • 4.5 / 5
    Customer Service
  • 4.5 / 5
  • 4.5 / 5
    Value for Money

Product Details

  • Starting Price
  • Pricing Details
    30-day free trial, no credit card required. Free for sole traders.
  • Free Version
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    In Person
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • Fergus Software
  • http://www.gofergus.com/
  • Founded 2011

About This Software

Whether it's residential call-outs or large commercial jobs, Fergus full-service job management software for plumbers gives you all the tools you need to run a successful plumbing business. Created by a plumber, Fergus takes care of all the details from quoting, scheduling and invoicing through to managing your team and Health & Safety. With more than 1.3 million jobs already booked with Fergus, our visual workflow can help you manage hundreds of jobs on the go.

  • Appointment Management
  • Appointment Scheduling
  • Asset Tracking
  • Automated Quoting
  • Automated Scheduling
  • Billing & Invoicing
  • Bills of Material
  • Budgeting & Forecasting
  • Calendar Management
  • Calibration Management
  • Call Center Management
  • Catalog Management
  • Change Orders
  • Class Scheduling
  • Client Management
  • Commercial / Industrial
  • Contact Management
  • Contract Management
  • Cost-to-Completion Tracking
  • Customer Accounts
  • Customer Database
  • Discount Management
  • Dispatch Management
  • Electronic Signature
  • Employee Database
  • Employee Scheduling
  • Facility Scheduling
  • Forms Creation
  • Groundskeeping
  • Group Scheduling
  • Inventory Control
  • Invoice Management
  • Irrigation Tracking
  • Job Management
  • Job Tracking
  • Key & Lock Management
  • Landscape Design
  • Maintenance Scheduling
  • Meeting Room Booking
  • Mobile Access
  • Multi-Location
  • Online Scheduling
  • Overrun Reporting
  • Payment Processing
  • Payroll Management
  • Percent-Complete Tracking
  • Planning Calendar
  • Plant Database
  • Predictive Maintenance
  • Preventive Maintenance
  • Pricing Management
  • Product Configurator
  • Production Cost Tracking
  • Proposal Management
  • Purchase Order Management
  • Purchasing
  • Quotes / Estimates
  • Recurring Appointments
  • Reservations
  • Resource Scheduling
  • Routing
  • Scheduling
  • Scheduling & Appointments
  • Self Service Portal
  • Service History Tracking
  • Shift Scheduling
  • Task Management
  • Technician Management
  • Time Tracking
  • Vacation / Leave Tracking
  • Work Order Management

Fergus Latest Reviews

Automatically translated. Show original review

Has been a game changer for our business, i wish it was around 10 years ago!

4 / 5
Ease of Use
4 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: Invoicing and quoting are much less of chore and can now be done much quicker than before. This has resulted in an improved cash flow for or business.

Pros: Tracking and entering costs (both labor and materials) has made our invoicing and quoting much more accurate. Being able to set up favorite item lists makes quoting much less of a chore than it used to be as items can be just selected from a pre made list and added where needed. Our wholesalers send us daily CSV files with our purchases which are then uploaded directly to Fergus. The Job numbers are all linked already so its just a matter of clicking a button and the materials are automatically assigned to the job and corresponding site visit. Pricelists are also uploaded from our wholesalers so prices for thousands of items are available instantly and are up to date. This means jobs can be invoiced quickly and on site if need be. We also use Xero for our accounting software and Fergus integrates perfectly with it.

Cons: Integration with the Xero employee pay function is the only thing lacking. At the moment all our employee times are entered into Fergus for each job then each week their hours need to be enetered into Xero again for the pay cycle. It would be great if they talked to each other so we didnt have to do it twice.

Automatically translated. Show original review

Fergus works for us

5 / 5
Ease of Use
4 / 5
Features & Functionality
4 / 5
Customer Support
4 / 5
Value for Money

Comments: We are a busy plumbing and gas fitting business and we find Fergus a great asset to the business. It makes all the day-to-day tasks such as booking jobs, logging time entries, tracking supplier documents, communicating with the team while they are at worksites, tracking customer details, checking past histories for jobs and clients and invoicing, nice and easy. It communicates well with Xero to make bank reconciliation and paying supplier accounts really efficient. If i have had any issues, the Fergus & Xero support has always sorted things out quickly. The main areas where I see the program could improve is some fine-tuning of the recurring jobs feature and it would be really handy to have an "undo" button to remove your last step if you make an error while working.

Pros: It's easy to use and track everything you have done. The functionality for importing supplier documents and attaching files and photos to jobs is great.

Cons: I would like an undo button for when you make a little error on an invoice and don't want to have to go back and start the whole thing again.