4.5 / 5 70 reviews

Who Uses This Software?

NetFacilities solutions are flexible. Ideal configurations include property management, manufacturing, hospitality, education, food service, retail, Government, non-profit org, and service companies

Average Ratings

70 reviews
  • 4.5 / 5
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service
  • 4 / 5
  • 4 / 5
    Value for Money

Product Details

  • Starting Price
  • Pricing Details
    Feature-based pricing. Buy only what you need, and nothing that you don't.
  • Free Version
  • Deployment
    Installed - Mac
    Installed - Windows
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • NetFacilities
  • Founded 2002

About This Software

NetFacilities is the #1 multi-site, multi-user, CMMS solution for facilities and property management. We've revolutionized how companies work together with their in-house maintenance teams, hired vendors, and product suppliers, to best serve their properties, employees, customers, students, and tenants. Integration like this is what's needed to perform at constant peak performance, at the lowest possible operating costs. Effective, easily repeatable processes is what we create.

  • Asset Budgeting
  • Asset Lifecycle Management
  • Asset Management
  • Asset Tracking
  • Audit Trail
  • Barcoding / RFID
  • Billing & Invoicing
  • CMMS
  • Calibration Management
  • Commercial Properties
  • Contract Management
  • Customer Database
  • Depreciation Management
  • Dispatch Management
  • Disposal Management
  • Document Management
  • Energy Management
  • Equipment Management
  • Equipment Tracking
  • Facility Management
  • Facility Scheduling
  • IT Asset Management
  • Incident Management
  • Inspection Management
  • Inventory Control
  • Inventory Management
  • Inventory Tracking
  • Job Costing
  • Job Management
  • Key & Lock Management
  • Maintenance Management
  • Maintenance Scheduling
  • Maintenance Tracking
  • Mobile Access
  • Parts Management
  • Planning Calendar
  • Predictive Maintenance
  • Preventive Maintenance
  • Preventive Maintenance Scheduling
  • Purchasing
  • Quotes / Estimates
  • Recurring Appointments
  • Residential Properties
  • Room Scheduling
  • Routing
  • Scheduling
  • Schools
  • Service History Tracking
  • Software License Management
  • Space Planning
  • Task Management
  • Tax Management
  • Technician Management
  • Vendor Management
  • Visitor Management
  • Warranty Management
  • Warranty Tracking
  • Work Order Management

NetFacilities Latest Reviews

Automatically translated. Show original review

Perfect solution to track and maintain EVERYTHING EVERYWHERE!

5 / 5
Ease of Use
5 / 5
Features & Functionality
5 / 5
Customer Support
5 / 5
Value for Money

Comments: I manage everything you see at 9, soon to be 10, facilities across a 50 mile radius. The appearance of buildings, the air temperature and humidity inside all of the buildings, lighting, doors, driveways, etc. If you can see or feel it, it's my responsibility. I was doing alright at managing it all by myself and a few vendors, but at some point the "things-to-do" stopped making it onto the list because the list would never get done. I realized I had reached my limits and needed something else that could keep up with everything going on everywhere, because my brain was just maxed out. In comes NET Facilities. I checked out a few other programs and they didn't have things set up the way I needed them to be done. I manage things and equipment and assign jobs to people. The instant help I received to get everything set up and in the system was invaluable! I was able to go at my pace for the set up and anytime I had a question or wondered how to do something it was great knowing that help was a phone call or email away and I would get to interact with 1.) A REAL LIVE AMERICAN PERSON 2.) THE SAME PERSON I TALKED TO LAST TIME. Every time I talked with my assigned set up person I referred to the system as a "monster-of-a-program" and the set up as "feeding-the-friendly-monster. I and my staff have been using the system for almost a year now and we are all thrilled with how well the system works and the ease of use. At any one time I can see all of the things that need to be done, what is getting done, what is not getting done, who jobs are assigned to, who made the jobs, priority levels for those jobs, etc. I even have vendors who have told me they really like my system because it makes their job easier. They get a detailed email when there is service work to do telling them the following: what facility, where at that facility is the issue, what the problem is, who made the work order, and they can see past work that was done for that item in question. Did I mention the system can create invoices, track repair costs, inventory use, ordering and reordering, track repair times for employees, and on and on it goes. I'm so glad I found NET Facilities! It has only been a year of using it, but it has already paid for itself in effectiveness. I can't believe I didn't find it sooner.

Pros: Super detailed and easy to use. You can track anything anywhere and see ALL history of repairs done to any single item. The real people support was a tremendous benefit to the system and getting it up and going. My employees love it, my vendors love it, my accounts payable department loves it. I can't say enough good about it!

Cons: There is absolutely no cons to the system. Getting set up is challenging but there is a tremendous amount of help with that and you get to put all of the set-up work on the Net Facilities staff, who does it for you.

Automatically translated. Show original review

Over complicated facilities management software

1 / 5
Ease of Use
2 / 5
Features & Functionality
4 / 5
Customer Support
1 / 5
Value for Money

Comments: While the software may technically be robust (from a database programmer's point of view), it is cumbersome and inefficient from the user's point of view. For example to add a part to inventory takes required data entry into over 15 separate data fields, most of which should be autofilled by default, or at least on a grid entry system to prevent having to jump to multiple tabs. Running reports is spotty at best, trying to find maintenance history on assets. For our second facility, we have moved to a different platform which is much more robust, yet user friendly. We are only staying with netfacilities for our first location because of the maintenance history.

Pros: It is technically robust

Cons: Difficult to use, cumbersome to add new parts or enter inventory. Reports are complicated and difficult to find required information.