asyst:Utility Billing

asyst:Utility Billing

4.5 / 5 7 reviews

Who Uses This Software?

Small to medium municipalities and water districts. Typical clients bills 3000 and below.

Average Ratings

7 reviews
  • 4.5 / 5
  • 4.5 / 5
    Ease of Use
  • 5 / 5
    Customer Service
  • Features
  • Value for Money

Product Details

  • Starting Price
  • Free Version
  • Deployment
    Installed - Mac
  • Training
    In Person
    Live Online
  • Support
    24/7 (Live Rep)
    Business Hours

Vendor Details

  • United Systems Technology
  • Founded 1977

About This Software

USTI has an integrated suite of over 30 windows based modules designed specifically for municipalities and small utilities. With the asyst Utility billing, you can bill for unlimited metered services, non metered services, keep unlimited billing history, delinquent processing, service order tracking, bank drafts, eBill & ePay, handheld reading units, tracks deposits, CASS certification, attach image documents, integrated fund accounting software and much more! Free web based training available!.

  • ACH Payment Processing
  • Account Management
  • Billing & Invoicing
  • Cable
  • Collections Management
  • Customer Management
  • Electricity
  • Meter Management
  • Metered Billing
  • Move In / Move Out
  • Natural Gas
  • Non-Metered Billing
  • Online Payment Processing
  • Penalty / Cut-Off Processing
  • Rate Management
  • Service Call Management
  • Trash
  • Water
  • Work Order Management

asyst:Utility Billing Latest Reviews

Automatically translated. Show original review

City Clerk

4 / 5
Ease of Use
5 / 5
Customer Support
Value for Money

Comments: It is a good software and it has really saved me time from when we were doing it by hand.

Pros: This software contains most of what we needed. It just takes some time to learn how it operate all the features. Thank God they have such a good support staff.

Cons: I wished when you did the daily balances that it broke out the sales tax separate and also in the the billing totals. Also I don't have anyway of getting a complete consumption report monthly that I need for reports to the state.

Automatically translated. Show original review

Meet the basic needs of our company. Customer Service is the best i have ever seen

4 / 5
Ease of Use
5 / 5
Customer Support
Value for Money

Comments: I am new to the utility industry so I have a limited view-experience with these types of programs. I have used other accounting and payroll programs over the years but we only use the utility portion of Asyst. It does what we want and to be fair, I am sure it does much more than what we use. It would be nice to be able to format our own reports or billing forms with out having to call it in, an then wait for it to be done, but that is the only major let down that I have found while using this system. Again, the customer service has always been outstanding, and very quick to respond, and very knowledgeable and friendly.